This way, if the UMNR does not remain seated and becomes engulfed in the passenger flow off the aircraft, there is an increased opportunity for us to secure the UMNR before she/he exits the aircraft. This is especially important in those instances where there is more than one Flight Attendant assigned a cabin jumpseat adjacent to the aircraft door through which boarding and disembarking occurs. Introduce the UM to Flight Attendants seated at or adjacent to the boarding door of the aircraft.During that time, remind them of the importance of remaining seated until they are escorted to meet the agent to whom custody will be transferred on arrival. UNMR space available travelers may also be on the aircraft and can be assigned any seat in the economy cabin. Additionally, while the maximum number of UMNRs per flight is six (6), with the approval of Customer Service Solutions you may have more than six on a given flight. Keep in mind, many of our UMNRs are themselves “Premier” customers who may travel in the Premium cabins or Economy plus. UNMRs preferred seating is an aisle seat in the last three rows of the United Economy cabin.My Flight App and Inflight Final Report (IFR) will provide additional information to alert you they are on your flight.In addition, there are a number of additional tools to alert us to the UMNRs in our care for a specific flight. If you are having difficulty with the app, contact the help desk at 8 or 8.
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Among these changes is implementation of the new UMNR Tracker App. Over the course of the past several months, there have been a number of changes to the procedures to be used when caring for an unaccompanied minor.